Robert Grauer

About Me

I'm Robert Grauer, a technical trainer with over a decade of experience specializing in delivering impactful software training.

A lifelong learner, A true Tinkerer.

Passionate about being helpful. Always hunting a good analogy.

Making friends and working together towards professional and personal goals. "The effect you have on others is the most valuable currency there is."

All good relationships are mutually beneficial. I try to walk into every new experience as a learner first.

My philosophy centers on practical, hands-on learning and a commitment to staying at the junction of "what's new" and "what's important."

This extends to my own projects, including this website, which I personally developed and deployed using "whats new."

Work Highlights

Syniti - Data Methodology, Migration, and Governance

Designed and maintained a comprehensive training curriculum for Syniti's data management solutions. Developed e-learning modules, instructor-led courses, and performance support materials for employees, customers, and partners. Focused on migration methodology, data governance, and database management.

Key Technologies: SAP, SQL, Articulate 360, LMS Platforms, Virtual Training Environments

Decisions - Business Process Automation

Served as the primary content developer for a B2B SaaS application, creating instructional materials, video walkthroughs, and documentation. Managed the company YouTube channel and hosted daily "Lunch and Learn" webinars to drive user adoption and engagement.

Key Technologies: Articulate 360, Storyline 360, Docebo (LMS), OBS, SharePoint, Camtasia

Charlotte Mecklenburg Public Schools - Technical Education

Taught comprehensive courses in Autodesk AutoCAD, focusing on both 2D drafting and 3D modeling, alongside foundational technical drawing principles. Demonstrated a proven ability to effectively engage and educate learners of all ages by adapting instructional methods to ensure broad student success. Upon completion of the program, learners successfully earned the industry-standard "AutoCAD Certified User" certification.

Key Technologies: Autodesk AutoCAD, Autodesk Inventor, Autodesk Revit, Canvas (LMS)

Apple - Technician & Trainer Program

Facilitated adult education programs on subjects ranging from company culture to technical certifications like Apple Mac Certified Technician (ACMT). Created a formal learning environment for group workshops and one-on-one training, receiving "Trainer" certification in 2015.

Key Technologies: macOS, iOS, Apple Hardware Diagnostics, Final Cut Pro X

Skills

AI Tools

  • Microsoft Copilot
    • Microsoft 365 Integration
    • Edge Browser Integration
  • OpenAI - ChatGPT
    • Plugins
    • Custom GPTs
    • Code Interpreter
  • Google - Gemini
    • Gems
    • NotebookLM
    • Canvas
    • Nano Banana
  • Anthropic - Claude
    • Prompt Engineering
    • Context Window Management
  • Git
    • Version Control
    • Collaboration
  • GitHub
    • Repositories
    • Issue Tracking
    • Actions
  • GitHub Copilot
    • Code Generation
    • Refactoring
  • Natural Language Processing (NLP) Concepts
    • Tokenization
    • Embeddings
    • Sentiment Analysis

Technical Training & Education

  • Curriculum Development
  • Instructional Design
  • Public Speaking & Presentation
  • Workshop Facilitation
  • Synchronous & Asynchronous Instruction
  • Performance Support Materials

Programming Languages

  • SQL (Querying, Database Management)
  • JavaScript (Front-end Interaction)
  • Python (Learning: Data Analysis, Scripting)

Software & Platforms

  • Data & Enterprise Systems
    • SQL Server Management Studio (SSMS)
    • SAP
  • Workflow Automation & Design
    • Microsoft Power Automate & SharePoint
    • Visual Studio Code
  • Instructional & Media Production
    • Articulate 360 & Storyline 360
    • Docebo & Canvas (LMS)
    • Camtasia & OBS Studio

Get in Touch

Feel free to reach out for collaborations, training opportunities, or just a chat about technology and education.

Email: robgrauer@gmail.com

LinkedIn: linkedin.com/in/robertgrauer

GitHub: Your GitHub Profile

For a detailed overview of my work history, you can also view my resume.